One of Hatched Analytics analysts’ top picks for 2022.
The average error rate for Zoom is 1% pre-Covid and the error rates have improved over the last few quarters. In addition, the MAPE for “Customers >10 seats” KPI in the last 4 quarters is 0.8%. The recent 2023-Q3 estimate had an error rate of -0.1%.
Zoom has tremendously benefitted from remote working and the Hatched report is key to analysing if they are able to continue their momentum throughout the year.